Do we need the Outlook add-in and the ribbon buttons?
Many teams use both: the add-in for bulk import, calendar sync, and the task pane; ribbon buttons (driven by conrep_config.xml and Company Settings) for one-click ATS actions on a message. Your admin can enable only what you need.
How do users authenticate from Outlook?
Users connect with company code, Conrep username, and a personal Outlook key generated in Conrep. The add-in and button links pass encrypted credentials to the Outlook integration entry point on your Conrep server.
What is the difference between bulk import modes?
Headers only logs metadata quickly for high-volume mail. Headers, contents, and attachments stores the full message and files in Conrep — ideal when the body and resumes matter for compliance or search.
Can we limit which applications appear in Outlook?
Yes. Applications and record actions can be flagged for Outlook screens so recruiters only see relevant modules when matching email addresses or running buttons from a profile.
Where do we get the installer and config file?
From Conrep Outlook settings inside the product: download the add-in package, generate or refresh conrep_config.xml from Outlook Settings, and distribute both to your team along with Outlook keys.